EVS Management Module: Rapid Service Responder
Part of the EVS Management Platform
Faster Response Times, Happier Clients
Refining the way your team addresses areas in need of service.
ReadyList’s service alert module, Rapid Service Responder, gives both the visitor of your facilities and your team the ability to quickly address issues, from areas in need of cleaning, restocking items, to broken appliances, all through the quick scan of a QR code. The effective and easy to use nature of the platform will save your team the headache of figuring out who should address the situation, while providing a better experience for your patients in the process.
aFaster Response Times, Happier Clients
Refining the way your team addresses areas in need of service.
ReadyList’s service alert module, Rapid Service Responder, gives both the user of your facilities and your team the ability to quickly address issues, from areas in need of cleaning, restocking items, to broken appliances, all through the quick scan of a QR code. The effective and easy to use nature of the platform will save your team the headache of figuring out who should address the situation, while providing a better experience for your patients in the process
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Get in touch to learn more about how Rapid Service Responder can meet your needs.
featured benefits
Rapid Service Responder Module Benefits
With ReadyList’s EVS Rapid Service Responder Module, we make it easier for you to quickly dispatch team members when a visitor notifies you about an area in need of care.
Cleaner Facilities
The ability to see these alerts and respond to them as quickly as needed creates for cleaner rooms and areas, and a better experience for the user
Higher awareness in your facility
Seeing every alert in real-time will keep supervisors and the team informed on what’s going on in the facility, and create a more-engaged team as a result.
Higher Expected User Engagement
The ease of use and streamlined approach creates a more user friendly experience, and a higher level of engagement with the users of your facilities.
Gather Valuable Data
Have all the important data in one place, showing you the areas with higher vulnerability to needing extra care, and the kind of care needed so you can make informed, proactive decisions to lower your problematic metrics in the short and long-term.
Stay in the Know
Easier to Use for Everyone, Every Step of the Way
A Streamlined Approach to Requesting Service
A compact and effective dashboard that allows your users the ability to pick from a selection of the more common issues that arise in your restrooms, while also allowing for a more detailed description if necessary.
This multi-step approach gives your users the ability to quickly and easily pick their common requests without the hassle, or type as if sending a quick message in the built in text box.
Empower Your Team to Rapidly Handle Requests
The cleaning dashboard allows your team to get a view on the restroom closest to them, and what their current status is, while providing easy one-tap assigning of requests. The alert module seamlessly integrates with the rest of our modules too, being listed right alongside any team member’s discharge cleans.
This formatting provides everything the cleaner might need to know right from their dashboard, and makes the process of accepting and completing the request only one tap away.
Everything A Supervisor Needs in One View
Using the Supervisor dashboard, each request provides a brief overview including the status, and time spent on the request, with additional information provided in a compact drop down for each, and each request providing the option for a take over by supervisors if the request is more urgent or simply slipped through the cracks.
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