Podcast Feature: Automation Nation
Listen into this exciting conversation between Allen Cooper and Rob Howze on the importance and the many benefits of automation in the healthcare space
From what it takes to successfully automate systems within your team, to the many problems that automation can help mitigate within a hospital’s team, this is an episode you don’t want to miss.
There’s a shortage everywhere in the hospital, providers to nurses to service staff. And guess what, patients are higher because there’s more people. So how do you fix that problem? You can’t address that by increasing headcount. Put money aside, there’s just not enough labor to support the needs of the patients and do it correctly. At the end of the day we’re here to save people’s lives and better their lives, and if we can do that by leveraging automation to do the things that have to be done, why not leverage it?
A few highlights
What we hear a lot about today is how jobs are being taken by automation and that it’s taking over society in general, can you speak on how to handle speaking to individuals to help open their minds to this concept?
Allen: I kind of look at what’s going on with AI and automation with what happened when we started to leverage having other countries build products for us as an example. That particular perspective was not positively looked at as well as it takes away jobs from individuals which is important. What people started to understand though is that it elevated people here. So for those normally doing this job, it forced them to learn other things that they didn’t even think they could do in the first place. So I think a lot of what’s going on with that is similar to automation, you know there’s a lot of things happening like the government for example, they make you do certain things because it’s required of the hospitals. There’s zero value for a hospital to do it, but it’s required now. So finding an opportunity to automate certain things that don’t add value to them but still have the same outcome for what has to be delivered, it allows that resource to do something almost more important. They can go home and think wow I added a lot of value to this hospital or patient. It opens different doors to them and can help evolve them almost as a human. To me I think automation helps bring that to the table, otherwise if you don’t have something similar to that, like if you don’t evolve in general then you become static. From my personal view, I wouldn’t be happy doing the same thing over and over again, I’d want to elevate myself and try something new.
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